Welcome to Kashmir Shawl Factory. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using this website, you agree to the terms of this Privacy Policy.

​

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Order Details

• Payment Information (processed securely through our payment gateway)

• IP Address

• Browser and Device Information
   

2. How We Use Your Information

The information collected is used to:

• Process and deliver your orders.

• Provide customer support.

• Send order confirmations and shipping updates.

• Improve our products and website.

• Prevent fraudulent transactions.

• Comply with legal requirements.
   

3. Payment Security

All online payments are processed through secure and trusted payment gateway providers.

Kashmir Shawl Factory does not store your debit card, credit card, CVV, UPI PIN, or internet banking credentials.

Your payment information is encrypted and processed securely.
 

4. Cookies

Our website uses cookies to:

• Improve your browsing experience.

• Remember your preferences.

• Enhance website performance.

• Analyze website traffic.

You may disable cookies through your browser settings at any time.
 

5. Information Sharing

We respect your privacy.

We do not sell, rent, or share your personal information with third parties except:

• Payment Gateway Providers

• Courier & Shipping Partners

• Government Authorities when required by law
   

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

Although we take every reasonable precaution, no method of electronic transmission over the Internet is 100% secure.
 

7. Your Rights

You have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your personal data where legally permitted.

• Contact us regarding any privacy-related concerns.
   

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
 

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page with the latest revision date.
 

Contact Us

Kashmir Shawl Factory

Address:
House No. 15, Alamgari Bazar, Zadibal, Srinagar, District Srinagar, Jammu & Kashmir – 190011, India

Phone: +91 6005284713

Email: agakhandija@gmail.com

Business Hours: Monday – Saturday: 10:00 AM – 6:00 PM